InsureMe, powered by Ideal Concepts, is a comprehensive online insurance marketplace and brokerage designed to simplify shopping for, comparing, and enrolling in various coverage options, including health, life, Medicare, auto, and home insurance. Since 1993, it has provided consumers with access to licensed advisors, personalized needs analysis, and direct,, user- friendly enrollment tools.

Client’s service:
Insurancecomparison service that acts as a bridge between consumers and insurance carriers, allowing users to research, compare, and get quotes for various types of insurance

Call type:
B2B and B2C outbound cold calling with the objective of qualifying prospects and transferring them to the client’s sales team

Service provided:
Outbound sales agents services including cold calling, lead qualification, and live transfers.

Initial Situation:
Started with 10 outbound agent

Languages Supported
English

Our solution
Built and scaled a high- performing B2B and B2C Outbound Calling Team

Markets Covered
USA Market

Growth & Results Team Growth
Exceeding the target by 138%
Exceeding live transfers rate per agent (each agent can get 7- 10 qualified transfers per day)
Maintained conversion rate of 89%
Scaled from 10 to 40 outbound agents in 3 months