Trust & safety
Trust and safety are the backbone of brand integrity, yet managing them internally can divert focus from growth and innovation. From content moderation and fraud prevention to policy enforcement and user protection, these functions demand vigilance, accuracy, and continuous oversight to safeguard your customers and your reputation.
Ensure safety and trust at every interaction.
Why companies
choose Holvrine ?
Holvrine combines skilled moderators, operational expertise, and advanced technology to deliver consistent, high-quality trust and safety outcomes across every channel.
Our moderators are the backbone of every trust and safety operation. We prioritize their physical, mental, and emotional wellbeing with coaching, wellness programs, job rotation, and access to professional support—ensuring teams remain focused, resilient, and high-performing.
From specialized hiring and onboarding to continuous coaching and performance management, Holvrine ensures moderators have the support and development they need to deliver reliable results at every stage of the content moderation journey.
With experience moderating millions of content elements each month for some of the world’s largest brands, Holvrine brings leading best practices to every trust and safety program—ensuring your policies are enforced consistently and effectively.
Holvrine leverages intelligent automation to flag profanity, abusive language, images, video, audio, and live streams, while using AI to detect hidden bias and optimize decision-making, enhancing accuracy, speed, and reliability.
Multilingual teams, culturally aligned processes, and scalable operations enable Holvrine to protect your brand reputation and user experience across markets, platforms, and emerging digital spaces.
How it works?
Holvrine’s trust and safety services are powered by a dedicated team of rules experts, quality managers, trainers, and experienced moderators—ensuring content is reviewed accurately, efficiently, and consistently across all channels.
Our multilingual CX teams deliver moderation with cultural sensitivity and local compliance in mind. No matter where your users are, Holvrine ensures content aligns with regional laws, policies, and expectations.
We support all major social platforms and emerging channels—including Web3 and the Metaverse—so your brand’s reputation is safeguarded in user-generated content everywhere online.
From user-generated content and reviews to advertisements and regulatory compliance, Holvrine monitors and acts on inappropriate, harmful, or non-compliant content across social networks, forums, websites, chat rooms, and review sites.
We authenticate users, detect fraud, and mitigate risks from unauthorized activity, counterfeit goods, and malicious content—keeping your platform safe and your users confident.
Our moderators are the heartbeat of trust and safety operations. Holvrine prioritizes their physical, mental, and emotional wellbeing with coaching, wellness programs, job rotation, additional breaks, and access to professional support—ensuring high performance and resilience every day.
From specialized hiring profiles and onboarding to ongoing coaching and engagement, Holvrine ensures moderators perform at their best, following best practices honed across millions of content interactions for some of the world’s largest brands.
Holvrine leverages advanced technology to flag unsuitable content—profanity, abusive language, images, videos, audio, and live streams—while using AI to detect bias and optimize moderation decisions for accuracy, efficiency, and consistency.
Results
-
Faster content review & action
Moderate and respond to user-generated content more efficiently with streamlined workflows, skilled moderators, and AI-assisted detection tools. -
Enhanced user trust & safety
Deliver consistent, reliable moderation and fraud prevention that protects your brand and fosters confidence among users. -
Reduced operational costs
Deflect low-risk or repetitive content through automation, AI, and self-service solutions—reducing cost per moderation task without compromising quality. -
Data-driven moderation performance
Real-time analytics provide insights into content trends, policy violations, user behavior, and compliance, enabling continuous optimization of trust and safety operations. -
Scalable trust & safety operations
Quickly ramp moderation teams to meet seasonal peaks, new platform launches, or global expansion without disrupting quality or timelines.